Refund policy

At Pinkie & Black, we want you to love your purchase! If something isn't quite right, we're happy to offer returns or exchanges within 30 days of receiving your order.

Returns & Exchanges

To request a return or exchange, please email us at info@pinkieandblack.com and include:

• Your order number

• The reason for your return or exchange

• Whether you would prefer a refund or an exchange

We'll respond with instructions on how to send your item back.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a shipping method with tracking to ensure your package arrives safely.

Refunds

Once we receive your returned item, we'll process your refund to your original payment method. Please allow a few business days for the refund to appear, depending on your financial institution.

Exchanges

If you're requesting an exchange, we'll ship your replacement item once we've received your original item.

Questions?

We're always happy to help! If you have any questions about a return or exchange, please reach out to us at info@pinkieandblack.com.

Thank you for shopping with Pinkie & Black! We appreciate your support of our small business.